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Customer SupportEarlyPart-time
Amazon Chat Online Support Jobs No Experience (REMOTE) - Part-Time
Amazon
via USA Remote Jobs
Remote
Posted September 1, 2024

Job Summary

Icahn Enterprises is seeking a Remote Chat Support Assistant to provide exceptional customer service through online interactions. The role is ideal for those who are adaptable and possess strong teamwork skills.

$30,000 - $40,000
Full Job Description

Job Description:

Icahn Enterprises is seeking a Remote Chat Support Assistant to join our team in Austin, Texas. This part-time entry-level position is perfect for individuals who are adaptable, passionate, and possess strong critical thinking and teamwork skills. As a Remote Chat Support Assistant, you will be responsible for providing exceptional customer service through online chat support.

Responsibilities:- Responding to customer inquiries and resolving issues through online chat- Providing product information and assistance with online orders- Troubleshooting technical issues and escalating to the appropriate team when necessary- Maintaining a high level of customer satisfaction and professionalism in all interactions- Collaborating with team members to improve processes and enhance the customer experienceRequirements:- Strong communication skills and the ability to multitask in a fast-paced environment- Excellent problem-solving skills and attention to detail- Ability to work independently and as part of a team- Proficiency in using online chat platforms and basic computer skills- Availability to work flexible hours, including evenings and weekendsBenefits:- Training and professional development opportunities to enhance your skills- Travel and spending expenses covered for work-related activities- Free food provided during work hoursWorking Environment:At Icahn Enterprises, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and dedicated to delivering the best possible service to our customers.Deadline to Apply:September 10, 2024Equal Opportunity Statement:Icahn Enterprises is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Remote Chat Support Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Key Responsibilities
  • Responding to customer inquiries and resolving issues through online chat
  • Providing product information and assistance with online orders
  • Troubleshooting technical issues and escalating to the appropriate team when necessary
  • Maintaining a high level of customer satisfaction and professionalism in all interactions
  • Collaborating with team members to improve processes and enhance the customer experience
Requirements

Required Skills

Strong communication skillsExcellent problem-solving skillsAbility to multitaskProficiency in using online chat platformsBasic computer skills

Education Requirements

  • High school diploma or equivalent

Must Have

  • Strong communication skills
  • Excellent problem-solving skills
  • Ability to work independently
  • Basic computer skills

Nice to Have

  • Experience in customer support or chat support
Benefits & Perks
  • Training and professional development opportunities
  • Travel and spending expenses covered
  • Free food provided during work hours