Amazon Virtual Chat Support Associate (Entry-Level, Remote)
Amazon
Not specified
Remote
Posted February 28, 2025
Full Job Description
Job Overview:
Are you tech-savvy with great communication skills? Join Amazon’s Customer Chat Support Team, where you’ll provide real-time assistance to customers through chat and email.
Key Responsibilities:
Assist customers with product inquiries, order tracking, returns, and refunds via chat.
Troubleshoot basic technical issues related to Amazon services.
Provide prompt, courteous, and professional customer support.
Escalate complex cases to the appropriate team for resolution.
Maintain customer satisfaction by delivering quick and accurate responses.
Qualifications & Skills:
No experience needed; training is provided.
Strong written communication and typing speed.
Ability to handle multiple chats at once.
A customer-first attitude with problem-solving skills.