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Customer SupportEarlyPart-time
Online Support / Customer Service Assistant (M/F)
HL Informatik
No location specified
Remote
Posted February 27, 2025

Job Summary

We are looking for an Online Support / Customer Service Assistant to join our team in Lyon. No experience is required, and basic English is needed.

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Full Job Description

We are hiring an Online Support / Customer Service Assistant in Lyon. No experience required. Basic English needed. Only applications from local candidates will be considered.

Duties:

  • Respond to customer inquiries.
  • Provide support via email and chat.
  • Process customer requests.
  • Update customer records.
  • Troubleshoot basic issues.
  • Follow company guidelines.
  • Report recurring issues.
  • Basic English skills.
  • Good computer literacy.
  • Attention to detail.
  • Clear communication.
  • Reliable and punctual.
  • Ability to work independently.
  • Based in Lyon, France.
  • Flexible working hours.
  • Remote work option.
  • Paid training provided.
  • Supportive team environment.
  • Opportunities for growth.
  • Competitive hourly pay.
  • Modern work tools.

Interested? Apply today and join our support team in Lyon!

Key Responsibilities
  • Respond to customer inquiries
  • Provide support via email and chat
  • Process customer requests
  • Update customer records
  • Troubleshoot basic issues
  • Follow company guidelines
  • Report recurring issues
Requirements

Required Skills

Basic English skillsGood computer literacyAttention to detailClear communicationReliable and punctualAbility to work independently
Benefits & Perks
  • Flexible working hours
  • Remote work option
  • Paid training provided
  • Supportive team environment
  • Opportunities for growth
  • Competitive hourly pay
  • Modern work tools