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Customer SupportEarlyFull-time
Virtual Front Desk Rep
Johnson & Johnson
Warren, MI
Remote
Posted April 26, 2025

Job Summary

Join Johnson & Johnson as a Virtual Front Desk Representative! We provide training for candidates with strong communication skills who are detail-oriented and ready for remote work.

$83,200 - $93,600
Full Job Description

We are looking for a **Virtual Front Desk Representative** to provide customer support, manage appointments, and assist with basic administrative tasks. **No prior experience is required—we provide full training!** If you are friendly, detail-oriented, and looking for a high-paying work-from-home opportunity, this could be the perfect role for you. MUST BE CITIZEN OF UNITED STATE.Key Responsibilities:• Answer and direct calls, emails, and live chat inquiries professionally.• Schedule and confirm appointments with clients and team members.• Provide accurate information about company services and offerings.• Assist with data entry, record keeping, and maintaining digital files.• Ensure excellent customer service by resolving inquiries quickly and efficiently.• Collaborate with internal teams to streamline front desk operations.Required Skills & Qualifications:• High school diploma or equivalent (no prior experience required).• Strong communication and interpersonal skills.• Basic knowledge of Microsoft Office, Google Suite, or scheduling software.• Ability to work independently and manage time effectively.• Professional and friendly demeanor with great problem-solving skills.• Self-motivated with strong attention to detail.What We Offer:• Remote Work Flexibility: Work from the comfort of your home.• Competitive Hourly Pay: Earn $40 - $45/hr with performance-based bonuses.• No Experience Needed: Paid training provided for all new hires.• Full Benefits Package: Medical, dental, and vision coverage for eligible employees.• Paid Time Off & Holidays: Vacation days, sick leave, and company-recognized holidays.• Career Growth Opportunities: Potential for promotions and leadership roles.• Professional Development: Ongoing training and skill-building programs.• Performance-Based Incentives: Monthly and quarterly bonuses for outstanding work.• Supportive Work Culture: Join a team that values collaboration and personal growth.• Employee Perks: Discounts on travel, flights, hotels, and vacation packages.Company DescriptionAt Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for almost 140 years, we have aimed to keep people well at every age and every stage of life. Today we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere.

Key Responsibilities
  • Answer and direct calls, emails, and live chat inquiries professionally.
  • Schedule and confirm appointments with clients and team members.
  • Provide accurate information about company services and offerings.
  • Assist with data entry, record keeping, and maintaining digital files.
  • Ensure excellent customer service by resolving inquiries quickly and efficiently.
  • Collaborate with internal teams to streamline front desk operations.
Requirements

Required Skills

Strong communication and interpersonal skills.Basic knowledge of Microsoft Office and Google Suite.Ability to work independently and manage time effectively.

Education Requirements

  • High school diploma or equivalent.

Must Have

  • Strong communication skills.
  • Detail-oriented.
  • Friendly demeanor.
Benefits & Perks
  • Remote Work Flexibility.
  • Competitive Hourly Pay.
  • Paid training provided.
  • Full Benefits Package: Medical, dental, vision.
  • Paid Time Off & Holidays.
  • Career Growth Opportunities.
  • Professional Development programs.
  • Performance-Based Incentives.
  • Supportive Work Culture.
  • Employee Perks on travel.