M
Customer SupportMid-LevelFull-time
Patient Access Representative - Inpatient Call Center - Work from Home
Mercy
via DailyRemote
Remote
Posted April 26, 2025

Job Summary

We are a growing company looking to hire motivated individuals to assist customers with billing inquiries in a fully remote environment.

$40,000 - $55,000
Full Job Description

Job Description:

As a Remote Billing Support Representative, you will assist customers with billing inquiries, payment processing, and account updates. This role is fully remote, offering flexibility and an opportunity to make a meaningful impact on our clients' experiences.

Key Responsibilities:

• Respond to customer billing inquiries via phone, email, or chat.

• Process payments, issue refunds, and update account information as needed.• Resolve billing discrepancies with accuracy and efficiency.• Provide clear and empathetic communication to ensure client satisfaction.• Maintain detailed records of customer interactions.What We Offer:• Fully remote work environment.• Comprehensive training and ongoing support.• Competitive hourly pay• Opportunities for growth within the company.Qualifications:• Strong communication and problem-solving skills.• Attention to detail and ability to work independently.• Reliable internet connection and a dedicated workspace.Company DescriptionWe are a growing company looking to hire motivated individuals!

Key Responsibilities
  • Respond to customer billing inquiries via phone, email, or chat.
  • Process payments, issue refunds, and update account information.
  • Resolve billing discrepancies with accuracy and efficiency.
  • Provide clear and empathetic communication to ensure client satisfaction.
  • Maintain detailed records of customer interactions.
Requirements

Required Skills

Strong communication skillsProblem-solving skillsAttention to detailAbility to work independently

Education Requirements

  • High school diploma or equivalent

Must Have

  • Strong communication and problem-solving skills
  • Attention to detail
  • Reliable internet connection

Nice to Have

  • Experience in billing support or customer service
Benefits & Perks
  • Fully remote work environment
  • Comprehensive training and ongoing support
  • Competitive hourly pay
  • Opportunities for growth within the company