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Customer SupportMid-LevelFull-time
Virtual Assistant
The Flex
No location specified
Remote
Posted April 3, 2025

Job Summary

The Flex is seeking a detail-oriented Virtual Assistant to enhance the efficiency of our flexible accommodation operations, focusing on seamless support and communication.

$40,000 - $60,000
Full Job Description

About Us

At The Flex, we are transforming the rental experience on a global scale. Our goal is to make finding and renting a home as effortless as online shopping—allowing tenants the freedom to live anywhere while ensuring landlords benefit from smooth, cost-effective property management. Our mission is to simplify the process, remove unnecessary fees, and create a seamless, stress-free rental journey for all.

We are assembling a team of ambitious, high-performing professionals who are eager to scale our company into a global industry leader. At The Flex, we prioritize talent, encourage innovation, and foster a culture that rewards excellence and internal growth.

Job Summary

The Flex is looking for a highly organized, proactive, and detail-oriented Virtual Assistant to support the daily operations of our flexible accommodation business. This role involves managing administrative tasks, streamlining communication between teams, and providing exceptional support to our clients.

The ideal candidate thrives in a fast-paced setting, excels at multitasking, and is dedicated to efficiency and accuracy. If you are a problem-solver with outstanding organizational skills, we’d love to connect with you.

Qualifications and Skills

  • Exceptional written and verbal communication skills in English.

  • Strong organizational abilities with keen attention to detail.

  • Capability to multitask, prioritize effectively, and meet deadlines.

  • Proficiency in Microsoft Office, Google Workspace, and project management tools like Trello, Asana, or Slack.

  • Familiarity with customer relationship management (CRM) software is an advantage.

  • Tech-savvy with the ability to quickly adapt to new tools and systems.

Key Attributes

  • Proactive and self-motivated.

  • Strong customer-focused approach with problem-solving skills.

  • High level of confidentiality and professionalism.

  • Adaptable to a fast-paced, dynamic work environment.

Requirements

To be eligible for this position, you must meet the following criteria:

  • Fluency in written and spoken English.

  • Reliable access to a mobile phone, laptop, and stable internet connection.

  • Availability to work weekends on a rotating basis.

  • Flexibility to work beyond standard hours and additional days when required.

  • A commitment to building a long-term career with The Flex.

Key Responsibilities
  • Manage administrative tasks and streamline communication
  • Support clients with exceptional service
  • Assist in daily operations and project management
Requirements

Required Skills

Communication skillsOrganizational abilitiesProficiency in office softwareTech-savviness

Education Requirements

  • High school diploma or equivalent

Must Have

  • Exceptional written and verbal English skills
  • Strong organizational abilities
  • Reliability and adaptability

Nice to Have

  • Experience with CRM software
  • Proficient in project management tools
Benefits & Perks
  • Flexible schedule
  • Opportunity for growth
  • Supportive work culture